Outcome Measurement Data for PARC
July 1, 2010- June 30, 2011

Progressive Adult Rehabilitation Center, Inc. (PARC) collects data on an annual basis on each of the core services and programs operated by the agency. Data collected and information obtained from the annual needs assessment surveys conducted with individuals served and community stakeholders are used to evaluate our programs and services and to assist the agency in strategic planning for the agency.

PARC Sheltered Employment (Organizational Employment)

Number served: 39

Primary Disability: Intellectual Disability

Secondary Disabilities: Mental Health disorders, schizophrenia, cerebral palsy, hearing impairment, visual impairment, autism, substance abuse, seizure disorder, speech disorder, diabetes, obesity, stroke, organic brain syndrome, and other health conditions.

51% of individuals in the sheltered employment program improved in at least one level in two or more assessment areas.
51% increased the quality and quantity of work performed.

Contractors

62% of Sheltered Employment contractors responded to the survey
100% of respondents indicated that they were satisfied with the quality of work provided by PARC Services Sheltered Employment workers
100% of respondents indicated that PARC met their expectations in terms of quantity of work performed in a timely manner

Results of Needs Assessment Survey

100% of individuals employed in the Sheltered Employment program responded to the annual needs assessment survey.
100% of respondents indicated that they liked working at PARC and were satisfied with services provided by staff.
55% of Parents/ Care Provider that had a family member in PARC Sheltered Employment responded to the survey. Parents/ Care Providers indicated a high degree of satisfaction with services provided by the program.
100% of respondents indicated that the PARC Sheltered Employment Program was beneficial to their family member and were satisfied with the quality of services provided.

PARC Supported Employment

Number served: 20

Primary Disability: Intellectual Disability

Secondary Disabilities: Hearing impaired, schizophrenia, cognitive impairments, Turner’s syndrome, fetal alcohol syndrome, diabetes, autism, drug/ alcohol

100% of individuals in PARC Supported Employment jobs were able to keep their jobs for at least 90 days
95% of individuals in PARC Supported Employment were able to keep their jobs for at least one year
85% of employers rated PARC Supported Employment workers as excellent or satisfactory in comparison to non-disabled co-workers performing the same job

Results of Needs Assessment Survey

100% of Supported Employment workers responded to the survey
100% of PARC Supported Employment workers indicated that they liked their jobs
100% of Supported Employment workers indicated staff was helpful during follow-up visits to their jobs
66% of Parents/ Care Providers of Supported Employment workers responded to the survey
100% of respondents indicated that PARC Supported Employment found suitable employment for their family member
100% of respondents indicated staff was helpful during follow-along and support visitation

PARC Work Adjustment

Number of Persons Served: 12

Primary Disability: Intellectual Disability- 7

Other Disabilities served: 5 schizoaffective, personality/ bipolar, learning disabilities, ADHD, cerebral palsy, dyslexia, renal disease, speech, and learning disability

75% of individuals were ready for job placement after work adjustment training
8% were ready for sheltered employment
8% needed day support services
8% dropped out without completing assessment

Results of Needs Assessment Survey

42% of persons served responded to the survey
100% indicated that they liked the Work Adjustment Program
100% indicated that they liked the way staff treated them during the assessment
40% indicated that they found a job after the assessment

PARC Day Support Program

Number Served: 28

Primary Disability: Intellectual Disability- 28

Secondary Disabilities: 24- cerebral palsy, hearing impairment, speech impairment, autism, seizure disorder, visual impairment, schizophrenia, diabetes, obesity, hypertension, sleep apnea, depression

Results of Needs Assessment Survey

32% of parents/ care providers responded to the survey
100% of the parents/care providers who responded indicated they felt their family member enjoyed PARC Day Support Services
100% of respondents indicated they were satisfied with the level of supervision provided by the PARC Day Support
68% of individuals receiving PARC Day Support Services were able to complete at least one task independently
36% of individuals in PARC Day Support did not have any incident reports for negative behaviors

Osage House

Number served: 12

Primary Disability: Intellectual Disability: 12

Secondary Disabilities: seizure disorder, speech impairment, behavior disorder, blood disorder, autism, hypertension, diabetes, stroke, feeding disorder, vision impairment and mental health disorder

Results of Needs Assessment Survey

88% of the residents of Osage House were able to provide a verbal or sign language response to the survey
100% of respondents indicated they liked living at Osage House
88% of respondents indicated they liked the way that staff treats them
75% of Osage House family members responded to the survey
100% of the respondents indicated that they felt their family member like living at Osage House; they were satisfied with the supervision provided by Osage House and felt that staff was responsive to their family member’s needs
83% of the residents of Osage House were able to achieve at least two plan of care objectives in the areas of community living, daily living and ability to take medications
75% of the residents who entered Osage House were able to stabilize and remain in a least restrictive environment

Supported Living

Number Served: 7

Primary Disability: Intellectual Disabilities

Secondary Disabilities: Seizure disorder, alcoholism, personality disorder, Turner’s syndrome

Results of Needs Assessment Survey

100% of individuals who received PARC Supported Living Services responded to the survey
100% indicated they liked the services provided by PARC Supported Living,liked the support and assistance provided and liked the way that staff treated them.
86% of individuals receiving PARC Supported Living services were able to achieve at least 2 objectives on their individualized plan of care.
100% of individuals were able to live with minimal supervision provided by PARC Supported Living for at least one year.

Community Stakeholders

26% of community stakeholders surveyed responded to the survey
86% of respondents rated the agency very good in the area of community integration
71% of respondents rated the agency very good in area of cooperation with other agencies
57% of respondents rated the agency staff very good in area of professionalism
57% of respondents rated agency as very good in providing reasonable accommodations